Frequently Asked Questions

What are the delivery charges for orders?

Free Shipping on all orders above Rs.300 An additional charge of Rs. 30 will be levied on orders below that amount.

Which payment methods are accepted in the Online Shop?
  1.  Online Payment Via PayU & PayU Money.
  2.  Paytm Wallet.
  3.  COD
How long will delivery take?

Transit and delivery time may vary depending on your location and the product category. You can check estimated delivery time by tracking packet. Generally, if order is dispatched via Fedex Express, It takes 2-4 working days and if order is dispatched via Speed Post India, It takes 5-7 working days to deliver.

What exactly happens after ordering?

You will receive an email and an sms on order confirmation. Please contact our helpdesk if you are unsure.

What is ‘My Account’? How do I update my information?

It is easy to update your MakeMyDelivery’s account and view your orders any time through ‘My Account’.
– ‘My Account’ allows you complete control over your transactions on MakeMyDelivery
– Manage/edit your personal data like address, phone numbers, email ids
– Change your password
– Track the status of your orders

Why the Discount rates are different?

The Discount rates are set after taking into account various parameters like purchase value and the publisher. The Discounts are set to give maximum benefit to the purchaser.

Why there is no delivery in some areas?

There are instances when the delivery can’t be done to some locations. This could be a consequence of general regulations or service liability issues.

What is the return policy?

We want to ensure a hassle free shipping experience, where you can confidently make purchases.
However in case the product dispatched is not the same which you ordered on our website, we provide a free exchange or return the product as per your request.